Recv'd ANACS slabs today...then I called them

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  • hasfam
    Paid Member

    • May 2009
    • 6291

    #1

    Recv'd ANACS slabs today...then I called them

    After a few days of missing the Fedex guy I finally picked up the ANACS package with the slabs.
    I looked at them and then I called ANACS when I got home. I had a few questions about the results.

    1. 2011P (3 of them) annodated as WDDO-002 but the sheild side is on the fron of the slab. When I asked why they didn't put the obverse side to the front, especially since that is where the variety is, they said they put all the shield cents in that way unless we request otherwise.

    2. 2004P DDR FS#2004-801 (1DR-001) "This variety is not listed in a current reference" What????? I explained that it is a well established variety and listed in every reference. He admitted that they missed the FS number on the submission form and said they couldn't give an explanation. Why did I pay $5.00 a coin for Variety Attribution Verification for?

    3. 2011P 1DR-001, 1-R-VI, WDDR-001 "Coin is not the requested variety" Uh.. yes it is. All you have to do is VERIFY IT.

    and on and on.

    He told me to send the coins back that I want fixed attention QUALITY CONTROL ISSUE with what I want and "references for the varieties" And because there is a special going on it could take up to 6 weeks. Wow. I had know idea to expect half-*** work and customer service. His excuse the whole time was that they get thousands of coins in......well, I paid my money which is as good as the next guy's. I paid for the variety verification as well. Just do your job right is all I kept thinking.
    I can live with the 2001 DDO's reverse side up. I can live with the 2004 DDR just saying DDR, but the 2011 DDR-001 doesn't ackowledge it's a variety at all.
    Anyway, that's what's going on so far. I have several others I wanted to slab, some nice BU 2006-018's, 1995-1DO-001, 1960D-RPM-004 etc.
    But feel very reluctant. Not sure what to do right now. Not crazy about giving them another $200 for lousy work.

    And yes, I sent in that 1995 DDO because it was the 1st one I ever found and sentiment took over sound logic and practical thinking.
    Attached Files
    Last edited by hasfam; 02-16-2012, 03:15 PM.
    Rock
    My LCR Photo Album of Graded Lincoln Cent Cherry Picker Varieties
  • pman860507
    Member
    • Jan 2012
    • 1577

    #2
    Well even though they messed up. i will say you have some nice looking coins i hope they fix all the issues.
    Casey Parman

    Comment

    • DCW
      Member
      • Feb 2010
      • 2085

      #3
      I miss the little white slabs. ANACS was very professional back in the day.

      Comment

      • copperlover

        #4
        That sucks and it begs for some competition. it's amazing they got it slabbed with such omissions. I feel your pain.

        Lucien

        Comment

        • Wayne
          Member
          • Oct 2009
          • 1068

          #5
          try this next time

          Sorry to hear that.

          What I did when submitting to ANACS is:

          each coin in a seperate (regular mail size) envelope. Written on each envelope is what the coin is and what I want on the label.Also enclosed is an attribution letter if it applies to that coin.Each envelope is sealed.

          They got 10 out of 10 correct...all variety coins.

          Comment

          • 1sgret

            #6
            I guess I will finding out if my order is going to be messed up also as I have 7 there now. I knew the shields were put in with the reverse showing.

            Sorry to hear that your order was messed up and I hope they don't go by the way of the other grading customer service. As indicated in another thread it is all about money with all of them and customer service goes by the way side. Keep us posted Rock on how they handle it if you send them back.

            Comment

            • Luvncoins
              Member
              • Nov 2011
              • 156

              #7
              Very nice looking coins, had to be frustrating to do most of their work for them, pay them upfront and they still can't get it right. Hope they do better after your talk with them. Think if I ever decide to get something slabbed I will start a new thread and find out who has the worst history, lol. What a shame that people don't do their jobs with pride anymore. Good luck with your next ones

              Comment

              • coop
                Member
                • Jan 2012
                • 2754

                #8
                Originally posted by Luvncoins
                Very nice looking coins, had to be frustrating to do most of their work for them, pay them upfront and they still can't get it right. Hope they do better after your talk with them. Think if I ever decide to get something slabbed I will start a new thread and find out who has the worst history, lol. What a shame that people don't do their jobs with pride anymore. Good luck with your next ones
                Bill them for attributing them. LOL
                Richard S. Cooper Some have asked about my images I use, and I'm glad to say I've completed a DVD of these. Ask if you are interested. Newer members like these.

                Comment

                • Maineman750
                  Administrator

                  • Apr 2011
                  • 12070

                  #9
                  Did you send them a link to this thread and ask them if they enjoy free advertising ? And that we are all waiting to see how they handle this.
                  https://www.ebay.com/sch/maineman750...75.m3561.l2562

                  Comment

                  • Coppertop
                    Banned
                    • Feb 2012
                    • 596

                    #10
                    double die obverse lol, wow really? you think? that is just terrible on there part

                    Comment

                    • coppercoins
                      Lincoln Cent Variety Expert
                      • Dec 2008
                      • 2482

                      #11
                      I see a lot of these sorts of complaints - sad.
                      Charles D. Daughtrey, NLG, Author, "Looking Through Lincoln Cents"
                      [URL="http://www.coppercoins.com/"]http://www.coppercoins.com[/URL]

                      Comment

                      • Antiquity
                        Member
                        • Jan 2011
                        • 1590

                        #12
                        I just got mine back today, I was actually suprised the 2009 ddr had the variety number on it, figured they would just put ddr. but they put exactly what I had written on the slip.

                        Sorry to hear about your mixup, hope they work something out for you.
                        THOMAS J.

                        Comment

                        • koinmon
                          Member
                          • Oct 2008
                          • 2207

                          #13
                          Makes me want to rethink about submitting any of mine.
                          George

                          Comment

                          • Amadauss
                            Member
                            • Oct 2011
                            • 832

                            #14
                            That yellow background is horrible. They need to change that. And saying we have thousands of coins to grade? Charles/Bob, I'm shocked you have not started up your own grading service.
                            Last edited by Amadauss; 02-16-2012, 09:11 PM.

                            Comment

                            • thecentcollector
                              Member
                              • Mar 2010
                              • 1530

                              #15
                              Originally posted by Amadauss
                              That yellow background is horrible. They need to change that. And saying we have thousands of coins to grade? Bob, I'm shocked you have not started up your own grading service.
                              Beware of what you wish for ;)

                              Comment

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